Shipping and Returns Policy

Shipping

Processing time

Items are processed within 5 business days.

Domestic Shipping

Standard ($3.00): 3-5 business days

Priority ($8.00): 2-3 business days

Tracking is included for all orders. 

All orders over $35 ship via the standard method for free.

International Shipping

Available via USPS International to the following countries (prices quoted in USD):

Australia ($16.00), Canada ($12.00), France ($14.50), Ireland ($14.50), Mexico ($12.25), United Kingdom ($14.50). 

Delivery times vary by country, please refer to individual tracking numbers. 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & Exchanges

I gladly accept returns

Just contact me within: 14 days of delivery

Ship items back to me (in original packaging) within: 30 days of delivery

I don't accept exchanges

But please contact me via email if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Returns & Exchanges Details

Please contact me via email at info@xtrabystacey.com if you have any issues or concerns with your order. 

Gift wrapping and packaging

Orders containing more than one item will be shipped together, in the same box unless otherwise specified. If you are purchasing gifts for multiple people in a single transaction and would like separate boxes for each item, then please specify this in the notes section at the time of purchase.

Custom and personalized orders

Custom orders are available for wholesale accounts, or if it is a large personal bulk order (example: bridesmaid earrings set of 6). 

Net Orders Checkout

Item Price Qty Total
Subtotal $0.00
Shipping
Total

Shipping Address

Shipping Methods

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